You can reach the people behind Loans Winnipeg by email, and we reply within two business days. Look at the table below before you write: a loan you already hold belongs with the lender on your agreement, and a lender's conduct belongs with the Manitoba Consumer Protection Office.
Email us
Email is the one way to reach us: write to . Tell us which page you mean and, for a correction, what looks wrong and where you saw the right figure. There is no phone line and no office in Winnipeg or anywhere else in Manitoba; we publish information, we do not lend, and nobody here can open your file.
Who to contact for what
Match your question to a row below.
| Your question | Where to take it |
|---|---|
| A figure, a Manitoba rule or a Winnipeg detail on this site is wrong or out of date | Email us. We check it against the Payday Loans Regulation and the federal rules and correct the page. |
| The status of an application you sent | The application platform's own support, linked from your confirmation email. |
| A payment, a due date or a loan you already hold, payday or installment | The lender named on your agreement, which must show its contact details. |
| A lender charged more than $14 per $100, refused a cancellation inside the 48 hours, lent more than 30% of your net pay or made a second loan while one was still owing | The Manitoba Consumer Protection Office, which licenses payday lenders in the province. |
| A lender lending to a Manitoba address without a Manitoba licence | The Consumer Protection Office as well. |
| General questions about payday loans and your rights as a borrower | The Financial Consumer Agency of Canada. |
What we cannot do
We cannot see your application, change an offer, hurry an e-transfer or call a lender on your behalf. We never hold your banking details. We can fix this site, explain a Manitoba rule in plain words and point you to the right office.
Corrections and updates
When a Manitoba or federal rule changes, the pages change and the "last updated" date on each one moves with it. Who we are and how applying works answer most questions, and the complaints policy explains what happens after you write.
Loan options in Winnipeg
One page per product: who qualifies, how fast it funds and what to check before you sign.
